Contact Us

Use the form on the right to contact us.

We would love to hear from you.  

Have a question? drop us an email and we'll be in touch.

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Returns Policy

If for any reason you are not completely satisfied with your purchase, you can send it back for a free exchange or refund within 30 days of the original shipping date. Items must be returned in their original condition, your item must be unused and in the same condition that you received it. Return shipping costs are not covered, but exchanges will be shipped out at no additional cost. Please be sure to check the sizing chart for each shirt as some may be a slim fit style.

Please follow the steps below:

STEP 1

Include a copy of the packing slip or confirmation email from your order and note the new size or item desired.

(We cannot guarantee all items and sizes will be in stock for exchanges.)

 

STEP 2

Ship your return to:

The Indian oaks
Attn: Returns/Exchanges
3217 Caddo Trail
Lake Worth, TX 76135

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

* If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

STEP 3

Once your return is received, your new item(s) will be shipped out at no additional cost or refund will be issued.


Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us here.